Privacy Policy

Last updated: 21 July 2026

This Privacy Policy explains how Safyi AI Solutions — the trading name of שארבל סאפיה יעוץ ארגוני, a registered business in Israel ("Safyi", "we", "us") — collects, uses, and protects personal data when you visit our website, contact us, or use our services.

We keep this simple: we collect only what we need to deliver our services, we don't sell your data, and we only request the platform access a task actually requires.

1. Who we are

Safyi AI Solutions provides AI-powered social media management and related business-growth services. For the purposes of applicable data-protection law, we act as a data controller for data we collect directly (for example, when you contact us), and as a data processor for data we handle on behalf of our clients when delivering services to them.

2. Information we collect

Contact information you provide — such as your name, email address, company, and the content of your messages when you get in touch.
Client and account information needed to deliver our services — including brand details, content, and the social media accounts or pages you ask us to manage.
Social platform data accessed through official platform APIs (for example LinkedIn, Meta/Facebook & Instagram, X) when you authorize us to connect an account — limited to what is required to publish and manage content on your behalf.
Website usage data — basic, privacy-respecting technical information (such as approximate location and pages viewed) used to keep the site working and secure.

3. How we use information

To provide, operate, and improve our services, including planning, creating, scheduling, and publishing social media content.
To communicate with you, respond to enquiries, and provide support.
To connect to third-party platforms you have explicitly authorized, and to act within the permissions you grant.
To meet legal, accounting, and security obligations.

4. Social media platform access

When you connect a social media account, you provide informed consent through that platform's official authorization (OAuth), after being shown the specific permissions requested. We request only the permissions needed to manage and publish content on your behalf. We do not post without your approval, and we do not access data unrelated to the service.

Withdrawing consent. You can withdraw your consent at any time by disconnecting our application in the relevant platform's own settings (for LinkedIn: Settings & Privacy → Data privacy → Other applications / Permitted services), or by contacting us. Withdrawing consent stops any further access. Our use of information received from platform APIs adheres to each platform's developer terms, policies, and data-retention requirements.

5. Legal bases for processing

Where applicable, we process personal data on the basis of your consent, the performance of a contract with you, our legitimate interests in operating and improving our services, and compliance with legal obligations.

6. Sharing and disclosure

We do not sell your personal data. We share it only with: (a) service providers and infrastructure partners that help us operate (for example hosting and scheduling tools), under appropriate confidentiality obligations; (b) the social media platforms you authorize; and (c) authorities where required by law.

7. Data retention and deletion

We keep personal data only as long as needed for the purposes described here or as required by law, and then delete or anonymize it. We handle data obtained through platform APIs in line with each platform's data-retention requirements.

Your right to deletion. You may request deletion of the personal data we hold about you at any time by emailing sharbel@safyiaisolutions.com. We will promptly delete content and data collected through a platform's API on your behalf upon your request, when you withdraw your authorization, or when you close your account with us — except where we are required by law to retain it.

8. Security

We use appropriate technical and organizational measures to protect personal data, including access controls, encryption in transit, and the principle of least privilege for platform access.

9. Your rights

Subject to applicable law, you may have the right to access, correct, delete, or restrict the processing of your personal data, to object to processing, and to data portability. To exercise any of these, contact us at the address below.

10. International transfers

We are based in Israel and may process data using service providers located in other countries. Where data is transferred internationally, we take steps to ensure it remains protected in line with this policy.

11. Children

Our services are intended for businesses and are not directed to children under 16. We do not knowingly collect their personal data.

12. Changes to this policy

We may update this policy from time to time. Material changes will be reflected by updating the "Last updated" date above.

13. Contact us

For any privacy question or request, contact us at sharbel@safyiaisolutions.com.